Privacy Policy

Last Updated: August 4, 2026

Welcome to TechVolt Online, operated by LIBIRISHA INDUSTRIES PRIVATE LIMITED. We respect your privacy and are committed to protecting the

personal information you provide when using our website, placing orders, or contacting us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your personal information.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

• Full name
• Email address
• Mobile/telephone number
• Billing address
• Shipping/delivery address
• Account login information
• Information provided when contacting customer support

Order and Transaction Information

We may collect information relating to your purchases, including:

• Products purchased
• Order number
• Order date and amount
• Shipping and delivery details
• Return, replacement, cancellation, and refund information
• Coupon, discount, and promotional information
• Bonus Amount or customer reward information

Payment Information

Payments may be processed through third-party payment service providers. We may receive limited transaction-related information, such as payment status,

transaction reference, or payment method.

We generally do not store your complete credit/debit card number, CVV, UPI PIN, or banking password on our website. Payment information is processed by

the applicable payment service provider according to its own privacy and security practices.

2. How We Use Your Information

We may use your information to:

• Create and manage your customer account.
• Process and fulfil your orders.
• Process payments and confirm transactions.
• Arrange shipping and delivery.
• Process returns, replacements, cancellations, and refunds.
• Provide customer support.
• Communicate with you about your orders.
• Provide eligible discounts, coupons, promotional offers, and Bonus Amounts.
• Maintain and manage your Bonus Amount or customer reward balance.
• Prevent fraud, misuse, unauthorized transactions, and abuse of promotional offers.
• Improve our website, products, services, and customer experience.
• Send promotional or marketing communications where permitted by applicable law and subject to your preferences.
• Comply with applicable legal, regulatory, tax, accounting, and law-enforcement requirements.

3. Bonus Amount and Customer Rewards

If you participate in our Bonus Amount or customer reward program, we may collect and maintain information necessary to administer the program, including:

• Order details associated with the Bonus Amount.
• Bonus Amount credited or used.
• Date of credit and redemption.
• Eligibility or promotional conditions.
• Cancellation, return, or refund information affecting the Bonus Amount.

Bonus Amount information may be linked to your customer account so that we can calculate, credit, verify, and apply the applicable benefit to future orders.

If an order is cancelled, returned, or refunded, the related Bonus Amount may be cancelled, reversed, or adjusted in accordance with our Terms & Conditions.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep you signed in.
• Remember shopping cart and account preferences.
• Understand how visitors use our website.
• Improve website functionality and performance.
• Provide relevant offers and promotions where applicable.
• Detect fraudulent or suspicious activity.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted third parties and service providers who help us operate our business, including:

• Payment processors and payment service providers.
• Courier and logistics companies.
• Website hosting and technology service providers.
• Customer support and communication service providers.
• Fraud prevention and security service providers.
• Professional advisers, auditors, or legal service providers.
• Government authorities or law-enforcement agencies where required by law.

We do not sell your personal information to third parties for their independent marketing purposes.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration,

disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

7. Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

Please notify us promptly if you believe that your account has been accessed without authorization.

We recommend that you do not share your password or other account security information with anyone.

8. Marketing Communications

Where permitted by applicable law, we may send you information about products, offers, discounts, promotions, or other updates.

You may opt out of promotional communications by using the unsubscribe option provided in the communication or by contacting us.

Please note that you may still receive essential communications relating to your orders, account, payments, security, or other necessary service matters.

9. Third-Party Websites

Our website may contain links to third-party websites, payment services, courier services, or other external platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before

providing personal information.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services.
• Complete and maintain transaction records.
• Manage customer accounts.
• Handle returns, refunds, disputes, and customer support.
• Maintain Bonus Amount and promotional records.
• Meet legal, tax, accounting, regulatory, and security requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Children's Privacy

Our website is not intended for children who are unable to legally enter into transactions or provide personal information under applicable law.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Withdraw consent where processing is based on consent.
• Opt out of certain promotional communications.
• Raise a concern or complaint regarding the handling of your personal information.

Requests may be subject to verification and applicable legal limitations.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.

Any updated Privacy Policy will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the Contact Us section of

our website.

Company: LIBIRISHA INDUSTRIES PRIVATE LIMITED

GST Number: 06AADCL4841J1ZG

Address: H.NO.129-A/12, Fatehpuri Colony, Rohtak, Haryana – 124001, India

Website: TechVolt Online

By using our website, you acknowledge that you have read and understood this Privacy Policy.